FAQ
Does Palermo test on animals
No! We are proud to be a cruelty free hair care brand. Our focus is on ethically made products and we have no interest in using alternate routes of production.
How do I know that my order was received
Once your order is placed, you will be brought to your order confirmation page on our website. If you cannot find this page for any reason, check your inbox! You will have received an email order confirmation
What is the Palermo routine and why is it recommended
Healthy hair requires balance and discipline. Consistency in nourishing your hair will make for long term results and hair health. Our routine consists of our Shampoo & Conditioner, as well as leave-in conditioner and styling foam. This makes for a consistent routine that will deliver long-term bouncy, shiny, and nourished locs!
Can I recycle Palermo bottles
Yes, please do! At Palermo we care a lot about our impact on the environment and the world. We made sure that during our production process recyclability would be non-negotiable.
How do I sign up for a subscription
Head over to Subscriptions and sign up to receive products on a monthly, bi-monthly, or quarterly basis.